Last updated: February 2026
1. Data controller
The data controller for your personal data is:
- Company name: STELLA MARIS PROYECTOS E INVERSIONES SLU (hereinafter, "Ortegal Home")
- Tax ID (CIF): B67905778
- Address: Avda. de la Constitución 6, Cariño, A Coruña, Spain
- Email: hola@ortegalhome.com
2. Purposes of data processing
At Ortegal Home we process the information provided by users for the following purposes:
- Managing enquiries submitted through the Website contact form.
- Managing requests for information about properties.
- Providing the contracted real estate intermediation services.
- Preparing, displaying and retaining online-accepted vacation rental agreements together with the evidence linked to acceptance (OTP code, timestamp and basic technical metadata).
- Sending commercial communications about properties and Ortegal Home services, provided the user has given their consent.
- Complying with applicable legal obligations.
3. Legal basis for processing
The legal basis for processing your data is:
- Consent: by completing and submitting the contact or enquiry form.
- Performance of a contract: when processing is necessary to provide the requested real estate services.
- Legitimate interest: for administrative management and maintaining the business relationship.
- Compliance with legal obligations: in tax, accounting and anti-money laundering matters.
4. Data collected
The personal data we may collect includes:
- Full name.
- Email address.
- Phone number.
- Billing details and ID document when required to formalise a booking.
- Contract acceptance evidence: verified OTP code, acceptance timestamp, IP address and user agent.
- Message or enquiry content.
- Browsing data (IP address, browser type, pages visited) through cookies.
5. Data retention
Personal data provided will be retained for the time necessary to fulfil the purpose for which it was collected and to determine any liabilities arising from said purpose and the processing of the data.
Specifically:
- Enquiries: data will be retained while the enquiry is being handled and, once completed, for the applicable statutory limitation period.
- Contractual relationship: data will be retained during the contractual relationship and, once concluded, for the applicable statutory limitation periods (generally 5 years under Article 1964 of the Spanish Civil Code).
- Agreements and signature evidence: data will be retained as long as needed to evidence the booking formalisation and for the applicable statutory limitation periods.
- Commercial communications: until consent is revoked.
6. Data recipients
Data will not be disclosed to third parties except where required by law. However, the following may have access to data:
- Technology service providers (web hosting, email platforms) acting as data processors under contracts that ensure data protection.
- Payment and technical verification service providers required to process the booking, validate the OTP code and handle payment securely.
- Public authorities where required by applicable regulations.
7. Data subject rights
Every person has the right to:
- Access: know whether their personal data is being processed and, if so, obtain a copy.
- Rectification: request the correction of inaccurate or incomplete data.
- Erasure: request the deletion of data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
- Objection: request that data processing cease in certain circumstances.
- Restriction: request the restriction of data processing in certain cases.
- Portability: receive the personal data provided in a structured, commonly used and machine-readable format, and transmit it to another controller.
To exercise these rights, please write to hola@ortegalhome.com with the subject line "Data Protection" and a copy of your identity document.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that the processing of your data does not comply with applicable regulations.
8. Data security
Ortegal Home has implemented the necessary technical and organisational measures to ensure the security and integrity of personal data, preventing its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which it is exposed.
9. Amendments
Ortegal Home reserves the right to modify this Privacy Policy to adapt it to legislative or case-law developments, as well as industry practices. In such cases, the changes will be announced on this page with reasonable advance notice prior to implementation.
